Privacy Policy

At Vivid LED System, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect information when you visit vividledsystem.com, submit an enquiry, request information, or communicate with us through our website or other business communication channels.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Name and designation
• Company or organisation name
• Email address
• Phone or mobile number
• Business or project requirements
• Information provided through enquiry forms or other communications

We may also automatically collect limited technical information, such as your IP address, browser and device information, pages visited, date and time of access, referring source and website usage data.

2. How We Use Your Information

We may use the information collected to:

• Respond to enquiries and requests
• Understand your business and project requirements
• Provide product, solution and quotation information
• Communicate with you regarding our products and services
• Provide customer and after-sales support
• Improve our website, products and services
• Analyse website performance and usage
• Maintain website security and prevent fraud, misuse or unauthorised activity
• Send relevant product, service, project or event information where permitted
• Comply with applicable laws and regulations

We collect and use information only to the extent reasonably necessary for these purposes.

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, analyse website performance and measure marketing effectiveness.

You may manage or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.

Where required by applicable law, appropriate consent or preference mechanisms may be provided for non-essential cookies.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers who support our business operations, including website hosting, CRM, analytics, communication and marketing services.

We may also disclose information where required by law, regulation, court order or lawful authority, or where reasonably necessary to:

• Protect our rights, property or security
• Prevent or investigate fraud or unlawful activity
• Respond to legal or regulatory requirements
• Protect the safety of individuals or our business

Where appropriate, we take reasonable steps to ensure that third parties handling information on our behalf maintain appropriate confidentiality and security.

5. International Data Processing

Some of our technology, hosting, analytics, communication or marketing service providers may process information from locations outside India.

Where applicable, such processing will be carried out in accordance with relevant contractual, technical and legal safeguards and applicable data-protection requirements.

6. Data Security and Retention

We maintain reasonable technical, organisational and administrative safeguards to protect personal information against unauthorised access, misuse, loss, alteration or disclosure.

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, our legitimate business requirements, or as required by applicable law.

While we take reasonable measures to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

7. Your Privacy Rights

Subject to applicable law, you may request access to, correction or deletion of your personal information, withdraw consent where applicable, or raise a privacy-related grievance.

Requests may be made using the contact details provided below. We may take reasonable steps to verify your identity before processing certain requests.

8. Third-Party Websites

Our website may contain links to third-party websites, social media platforms or other external services.

These websites are not operated or controlled by the Vivid LED System. We are not responsible for their content or privacy practices and recommend reviewing their respective privacy policies.

9. Children’s Privacy

Our website and services are primarily intended for businesses, organisations and individuals seeking professional LED display solutions.

We do not knowingly collect personal information from children where such collection is prohibited under applicable law. If we become aware of such information, we will take reasonable steps to address it in accordance with applicable requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology or applicable laws.

Any revised policy will be published on this page with an updated effective date.

11. Governing Law

This Privacy Policy is governed by the laws of India. Any matters relating to this Privacy Policy shall be subject to the jurisdiction of the competent courts applicable to Vivid LED System, subject to applicable law.

12. Contact Us

For questions, privacy requests or grievances regarding this Privacy Policy or our handling of personal information, please contact us:

Vivid LED System [Brand of Marudhar Global Tech]
Email: info@vividled.in
Phone: +919940404151
Address: No. 114/3, Panaimarathur Main Road,
Telugupalayam, Coimbatore – 641039
Tamil Nadu, India